DCAM policy

At BrandedNepal.com, we understand the importance of protecting sensitive data, ensuring compliance with local and international regulations, and providing transparency to our customers. This Data Classification and Management (DCAM) Policy outlines the principles and practices for managing, classifying, storing, and handling data that is collected, processed, and stored through our website and related services.

1. Objective

The objective of this DCAM Policy is to ensure that data at BrandedNepal.com is classified, stored, and managed in a manner that:

  • Ensures appropriate protection based on data sensitivity.
  • Facilitates compliance with applicable data protection laws, including Nepalese laws and international regulations (e.g., GDPR, CCPA, etc.).
  • Minimizes the risk of unauthorized access, loss, or misuse of personal and sensitive data.
  • Establishes clear guidelines for employees, partners, and third-party vendors regarding the handling of data.

2. Scope

This policy applies to all types of data collected, stored, and processed by BrandedNepal.com, including:

  • Personal Identifiable Information (PII), such as name, address, email, and payment details.
  • Transaction data related to purchases, refunds, and customer orders.
  • User behavior data, including browsing activity, preferences, and analytics data.
  • Internal business data, including employee records and financial data.
  • Any other data collected through customer interactions, website usage, or third-party integrations.

3. Data Classification

Data at BrandedNepal.com will be classified into four categories based on its sensitivity and the level of protection required. These categories are:

a. Public Data

  • Description: Data that is available to the public or shared without restriction.
  • Examples: Public product listings, promotional content, publicly accessible blog posts, and marketing materials.
  • Management: No special security measures are required. This data can be freely shared and disclosed without risk.

b. Internal Use Only

  • Description: Data that is for internal business use only, which should not be shared outside the organization.
  • Examples: Internal reports, employee communications, non-sensitive business records.
  • Management: Should be protected from unauthorized access through access control policies. Shared only with authorized employees or teams.

c. Sensitive Data

  • Description: Data that, if disclosed or accessed by unauthorized parties, could have significant negative consequences for users, the business, or both.
  • Examples: Personal identifiable information (PII), payment information (credit card details), and order history.
  • Management: Must be encrypted both in transit and at rest. Access restricted to authorized personnel only. Regular audits and monitoring should be conducted to ensure data security.

d. Critical Data

  • Description: The most sensitive data, whose breach could result in significant harm to individuals, the business, or could expose the company to legal liabilities.
  • Examples: Customer financial data, password hashes, government-issued ID numbers (if collected), and sensitive employee records.
  • Management: Must be stored with high-level encryption. Access is strictly controlled and limited to key personnel only. Backup and disaster recovery plans must be in place to protect this data.

4. Data Management Practices

At BrandedNepal.com, we implement the following practices to manage data securely:

a. Data Minimization

We collect only the data that is necessary to provide services to our customers. Personal data is only collected when explicitly provided by users, such as during account creation, transactions, or customer support interactions.

b. Data Retention

We retain data only for as long as necessary to fulfill the purpose for which it was collected. Once the data is no longer needed, it will be securely deleted or anonymized in compliance with applicable laws and regulations.

c. Data Access Control

Access to sensitive and critical data is restricted to authorized employees only. We implement role-based access controls (RBAC) to ensure that only those with a legitimate need can access data. All access to sensitive data is logged and regularly reviewed.

d. Data Encryption

Sensitive data is encrypted both during transmission (using SSL/TLS) and at rest (using industry-standard encryption algorithms). This ensures that even in the event of a breach, the data remains secure.

e. Data Sharing with Third Parties

We share data with third-party partners (e.g., payment processors, logistics providers) only when necessary to fulfill services for our customers. We ensure that any third-party service providers comply with our data protection requirements through contractual agreements.

5. Data Security Measures

We implement various security measures to protect data from unauthorized access, alteration, or loss, including:

  • Firewall Protection: To protect systems from external threats.
  • Encryption: Ensuring sensitive data is encrypted during transmission and storage.
  • Multi-Factor Authentication (MFA): For accessing sensitive data and systems.
  • Regular Security Audits: To ensure systems are secure and up-to-date.
  • Incident Response Plan: In the event of a data breach or security incident, an incident response plan is in place to manage and mitigate any risks.

6. Compliance and Legal Considerations

BrandedNepal.com is committed to complying with all applicable data protection laws, including those in Nepal and international regulations (such as the General Data Protection Regulation – GDPR and the California Consumer Privacy Act – CCPA).

a. User Rights

We respect the rights of individuals regarding their personal data. Users have the right to:

  • Access their personal data.
  • Rectify any inaccurate or incomplete information.
  • Request the deletion of their data (subject to legal and business constraints).
  • Object to or restrict the processing of their data.

For more information on how to exercise these rights, please refer to our [Privacy Policy].

b. Data Breach Notification

In the event of a data breach, we will promptly notify affected users and take appropriate action to mitigate the impact. We will also notify relevant regulatory authorities if required by law.

7. Monitoring and Auditing

We regularly audit and monitor our data management practices to ensure that this policy is being followed and that our data is being handled appropriately. This includes periodic reviews of data access logs, security protocols, and user rights requests.

8. Changes to the Policy

We may update this DCAM Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Users are encouraged to review the policy periodically to stay informed about how their data is managed.

9. Contact Us

If you have any questions or concerns regarding this DCAM Policy, or if you need assistance regarding your data, please contact us.

Thank you for trusting BrandedNepal.com with your personal information. We are dedicated to protecting your data and ensuring compliance with applicable regulations.

Notes:

  • Be sure to replace placeholders such as “[Your Email Address]” and “[Effective Date]” with your actual business details.
  • Consider having the policy reviewed by a legal professional to ensure full compliance with applicable laws, especially if you collect data from users in other countries or regions with strict privacy regulations.

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