FAQs | BrandedNepal | Shop Nepal’s Best Local & Global Brands

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Asked Questions

Customer Management

To add a vendor role to a customer, follow these simple steps: Log in to the Admin Panel of your platform. Go to the “Users” or “Customers” section and search for the customer you want to add as a vendor. Edit the customer’s profile and assign the Vendor role. If using WooCommerce, you may need a multi-vendor plugin like Dokan or WC Vendors. Save the changes. This will give the customer access to vendor-specific features, such as managing their own products and orders.

On BrandedNepal.com, customers enjoy exclusive access to unique, high-quality Nepalese products, ranging from fashion to home decor. With worldwide shipping, secure payment options, and personalized customer support, shopping is made easy and reliable. Every purchase supports local artisans and sustainable practices, helping empower Nepalese communities. Plus, registered customers can take advantage of special discounts and seasonal offers, making it a rewarding shopping experience.

To change a customer’s address on BrandedNepal.com, log in to the admin panel, go to the Customers section, and search for the customer whose address you want to update. Click on their profile, edit the address details, and save the changes. The updated address will be reflected in their account for future orders.

Product Type

A simple product is a single-item product with no variations, such as a shirt in one size and color. A variable product, on the other hand, offers different options or variations, like a shirt available in multiple sizes and colors. Customers can select their preferred combination of attributes (e.g., size, color) for a variable product before purchasing.

To buy several products at once on BrandedNepal.com, simply browse the items you want, select the desired quantities or variations, and add them to your shopping cart. Once you’ve added all your products, go to the cart page, review your selection, and proceed to checkout to complete the purchase in one transaction.

To add a downloadable product on BrandedNepal.com, go to the admin panel, create a new product, and select the Downloadable option. Upload the file (e.g., PDF, audio, or software) under the product details. Set the price, add a description, and save the product. Customers will be able to download the file after purchase.

Ordering Products

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The Others

To place an order as a guest on BrandedNepal.com, simply browse the products, add them to your cart, and proceed to checkout. At checkout, select the Guest Checkout option, enter your shipping and payment details, and complete the purchase without creating an account.

To add a coupon code on BrandedNepal.com, go to the checkout page, and you’ll find a field labeled “Coupon Code”. Enter the code and click “Apply”. The discount will be applied to your order total before completing the payment.

To find the theme style on BrandedNepal.com, go to the admin panel and navigate to the Appearance or Theme Settings section. Here, you can access and customize the theme’s design options, such as colors, fonts, layouts, and other style settings to match your brand’s look and feel.

On BrandedNepal.com, you can offer various delivery types, such as standard shipping, express shipping, and international shipping. These options can be customized based on the customer’s location, urgency, and the available carriers, ensuring flexible and timely delivery for all orders.