At Branded Nepal, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and interact with our services.
By accessing and using Branded Nepal’s website (the “Site”), you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you visit our website, create an account, make a purchase, or contact us for customer support, we may collect personal information, including but not limited to:
- Name
- Email address
- Phone number
- Shipping/billing address
- Payment details (credit card information, etc.)
- Other information you voluntarily provide
b. Usage Data
We may collect information about how you access and use the Site, such as your IP address, browser type, device information, and browsing activity on our site. This helps us understand your preferences and improve our services.
c. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your user experience, analyze trends, track users’ movements around the Site, and gather demographic information. You can control the use of cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide services: Process transactions, process orders, and manage your account.
- Customer support: Respond to inquiries, resolve issues, and improve customer service.
- Personalization: Customize your experience on our website and provide relevant content, advertisements, or promotions.
- Improvement: Monitor and analyze trends, usage, and activities on our website to enhance our services.
- Marketing: With your consent, send promotional emails about new products, offers, or updates.
- Legal Compliance: Comply with legal obligations, such as fraud prevention, and respond to law enforcement requests if necessary.
3. Sharing Your Information
We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: We may share your information with third-party service providers (such as payment processors, delivery partners, etc.) who help us provide our services.
- Legal Requirements: We may disclose your information if required by law, such as complying with legal processes, regulations, or responding to government requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.
4. Data Security
We use a variety of security measures to protect your personal information, including encryption and secure data storage. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can update or correct any inaccurate information.
- Deletion: You can request the deletion of your personal information, subject to certain conditions.
- Opt-out: You can opt out of receiving promotional emails by clicking the unsubscribe link in the email or by contacting us directly.
- Withdraw Consent: If we rely on your consent to process your data, you can withdraw it at any time.
To exercise any of these rights, please contact us using the information provided below.
6. International Data Transfers
If you are located outside Nepal, please be aware that your information may be transferred to, stored, and processed in Nepal or other countries where our servers or service providers are located. By using our services, you consent to the transfer of your data to these locations.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. We encourage you to read the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated accordingly. Please review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights, please contact us