These Terms and Conditions (“Agreement”) govern your use of the website BrandedNepal.com (“Site”), operated by Branded Nepal (“we,” “our,” or “us”). By accessing or using this Site, you (“User,” “Customer,” “you,” or “your”) agree to comply with and be bound by these Terms and Conditions, as well as our Privacy Policy and Data Classification and Management (DCAM) Policy.
Please read these Terms carefully. If you do not agree with any part of this Agreement, you must refrain from using the Site.
1. Use of the Site
- Eligibility: You must be at least 18 years old or the legal age of majority in your jurisdiction to use this Site. By using this Site, you represent that you are of legal age or that you have obtained the necessary consent from a parent or guardian.
- License: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Site in accordance with these Terms and Conditions. You may not copy, distribute, modify, or create derivative works based on any part of the Site unless specifically authorized by us.
- Account Creation: You may be required to create an account in order to make purchases, access certain features, or receive services. You agree to provide accurate, current, and complete information when creating an account and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
2. Product and Service Information
- Product Descriptions: We strive to ensure that product descriptions, prices, and images on the Site are accurate. However, we do not warrant that the descriptions are error-free, complete, or up-to-date. We reserve the right to correct any errors and update the information at any time without prior notice.
- Availability: All products and services are subject to availability. We reserve the right to limit the quantity of any product or service, or to discontinue a product or service at any time.
3. Ordering and Payment
- Order Process: When you place an order through the Site, you are making an offer to purchase the selected products or services. Once we receive your order, we will send you an order confirmation via email. This confirmation does not constitute acceptance of your order, but simply acknowledges receipt of your request. A separate email will be sent once your order has been processed and accepted.
- Payment: Payment for orders must be made using the available payment methods on the Site, such as credit/debit cards or other payment gateways. You agree to provide accurate and complete payment information and authorize us to charge your payment method for the full amount of your order.
- Pricing and Taxes: Prices for products and services are listed in Nepali Rupees (NPR) or as specified on the Site. Applicable taxes, shipping fees, and any other charges will be added to your total at checkout. Prices are subject to change without notice, but changes will not affect orders that have already been confirmed.
4. Shipping and Delivery
- Shipping Policy: We offer shipping within Nepal and may offer international shipping depending on the location. Shipping fees will be calculated at checkout and will vary based on the delivery address and order size.
- Delivery Times: Delivery times may vary depending on the shipping method and the destination. We strive to process and ship orders as quickly as possible but are not responsible for delays caused by third-party carriers, customs, or other factors beyond our control.
- Risk of Loss: The risk of loss or damage to the products passes to you upon delivery to the shipping address you provide.
5. Returns, Refunds, and Cancellations
- Returns: You may return eligible products within [insert number of days, e.g., 14 days] from the date of delivery, provided that the items are unused, undamaged, and in their original packaging. Certain products may be excluded from returns due to hygiene or other reasons. Please refer to our Return Policy for more details.
- Refunds: If a return is approved, a refund will be issued to the original payment method. Please allow [insert number of days] for the refund to appear in your account after the return is processed.
- Cancellations: Orders can be canceled within [insert number of hours, e.g., 24 hours] of purchase, provided that the order has not yet been shipped. Once an order is shipped, it cannot be canceled, but you may request a return following the procedure outlined above.
6. User Conduct
You agree not to:
- Violate any applicable laws, regulations, or third-party rights when using the Site.
- Engage in any fraudulent, deceptive, or misleading activities, including submitting false or misleading information during the account registration process or while placing an order.
- Upload, post, or transmit any content that is harmful, offensive, defamatory, obscene, or otherwise objectionable.
- Interfere with the operation or security of the Site, including attempting to hack, damage, or disable any part of the Site or its services.
7. Intellectual Property
- Ownership: All content on the Site, including text, graphics, logos, images, videos, and software, is the property of BrandedNepal.com or its licensors and is protected by intellectual property laws. You agree not to copy, reproduce, or use any content without prior written permission from BrandedNepal.com.
- Trademarks: The trademarks, service marks, and logos displayed on the Site are the property of BrandedNepal.com or their respective owners. You may not use these trademarks without prior written consent.
8. Privacy and Data Protection
Your use of the Site is governed by our Privacy Policy. By using the Site, you agree to the collection, use, and sharing of your personal data as outlined in our Privacy Policy. Please read the Privacy Policy to understand how we protect and handle your data.
9. Limitation of Liability
To the fullest extent permitted by law, BrandedNepal.com shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the Site, products, or services, including but not limited to loss of profits, data, or use. Our liability is limited to the amount paid for the product or service giving rise to the claim.
10. Governing Law and Dispute Resolution
- Governing Law: This Agreement is governed by and construed in accordance with the laws of Nepal.
- Dispute Resolution: Any disputes or claims arising from or related to these Terms and Conditions shall be resolved through mediation or arbitration in Nepal, unless otherwise agreed upon by both parties.
11. Changes to the Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. When we make changes, we will update the Effective Date at the top of the page. We encourage you to periodically review this page for any updates. Your continued use of the Site after such changes will constitute your acceptance of the modified Terms and Conditions.
12. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us.
Thank you for choosing BrandedNepal.com. We appreciate your business and are committed to providing you with a great shopping experience.